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Terms of Use

In short: Fleißstern is free for one child. You buy Premium in Apple's App Store or on Google Play and can cancel it there at any time. Your data belongs to you, and you can delete your account whenever you like.

1. Provider and scope

Fleißstern is provided by Marcze Media UG (haftungsbeschränkt), Marienstraße 15, 12459 Berlin (Legal notice). These terms apply to the browser version at fleissstern.de, to the iPhone app Fleißstern and to the Fleißstern account.

You can use the iPhone app without an account too. All your data then stays on your device, and of these terms the sections on Premium, liability and the final provisions apply.

2. What Fleißstern offers

With Fleißstern, families plan tasks for their children, award stars for tasks that are done and set rewards children can trade their stars for. Which tasks and rewards there are is up to you as a family.

  • Free: one child with tasks, rewards, stars and statistics, in the app and in the browser version.
  • Premium: additionally several children, photos as proof and sync across devices – with the browser, another parent's phone and your children's phones.

We keep developing Fleißstern. If we change Premium in a way that noticeably makes it worse for you, we will tell you in good time beforehand. You can then cancel Premium at the end of the period you have paid for.

3. Account

Only parents or other legal guardians aged 18 or over may create an account. Children use Fleißstern through their parents' account: in the children's view or on a phone their parents have connected with a code.

Use an email address that belongs to you, and keep your password and your parent PIN to yourself. If you notice someone else using your account, change your password and write to us.

4. Your content

You are responsible for what you enter in Fleißstern – names, tasks, rewards, notes and photos. Please use first names or nicknames only for your children, and use photos only as proof that a task is done. Content that infringes other people's rights or breaks the law is not allowed.

Rewards in Fleißstern are agreements inside your family. We are not part of them and we do not provide them.

5. Buying Premium

You buy Premium in the iPhone app through Apple's App Store or in the Android app through Google Play. Apple or Google handles the purchase; their terms additionally apply to payment, renewal, cancellation and refunds. You see the prices in the app before you buy.

  • Monthly and yearly: The subscription renews automatically for the same period unless you cancel it at least 24 hours before it ends, in your Apple Account settings or in Google Play.
  • One-off: Premium then applies to your family permanently without further payment, as long as we offer Fleißstern.

Premium applies to the whole family in your account – in the browser and on connected devices too. When Premium ends, all children keep their tasks, stars and rewards. New children, new photo tasks and sync across devices are then no longer available.

A right of withdrawal and refunds follow Apple's or Google's terms. You request a refund through your Apple Account or on Google Play.

Vouchers: Premium is also available as a voucher, for example from prize draws or promotions. You redeem a voucher from us in the browser version. It then applies to your family for as long as the voucher says – with ‘Lifetime’ permanently, as long as we offer Fleißstern. Each family can redeem a voucher only once. Vouchers cannot be paid out in money; expired or already used codes are no longer valid. Offer codes from the App Store are redeemed in the app under ‘Redeem code’; Apple's terms apply to those as well.

6. Recommending Fleißstern

Every family can recommend Fleißstern with a link of their own. If a new family starts through it and really uses Fleißstern – one child, a few tasks done – we give both families a free month of Premium. The rules:

  • The bonus is given once per new family. A family that has been with us for a while, or that already came through a recommendation, no longer counts.
  • We reward at most twelve recommendations per inviting family per year.
  • Recommending yourself, example families and several accounts created by the same person do not count.
  • The months are added to the end of your current period. They cannot be paid out in money and cannot be transferred.
  • We may change the bonus or end the programme; months already credited stay yours.
  • Where misuse is obvious – dummy accounts, for instance – we do not award the bonus.

7. Availability

We make sure Fleißstern runs reliably. The server may be temporarily unreachable because of maintenance or faults. The iPhone app keeps working even then and syncs changes as soon as the connection is back. The Android app and the browser version, on the other hand, need a connection.

8. What is not allowed

Please use Fleißstern only for its intended purpose. In particular it is not allowed to use someone else's account, to try out codes or PINs, to overload the service with automated requests or to get around security measures.

9. Liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the German Product Liability Act and where we have given a guarantee. In cases of slight negligence we are only liable if we breach a material obligation you are entitled to rely on – and then limited to the foreseeable, typical damage.

Fleißstern supports you in family life. Responsibility for supervising and raising your children stays with you.

10. Deleting your account and cancellation

The free account runs indefinitely. You can delete it at any time in the settings; account and family are then removed for good.

Important: Deleting your Fleißstern account does not end a subscription with Apple. Cancel it in your Apple Account settings.

We can terminate an account with four weeks' notice. If someone seriously breaches these terms, we can also block the account immediately. If we discontinue Fleißstern, we will say so at least three months beforehand.

11. Data protection

Which data we process and what rights you have is set out in our Privacy Policy.

12. Changes to these terms

If we change these terms, we will email you at least six weeks beforehand and name the changes. If you do not agree, you can delete your account and cancel an Apple subscription before then.

13. Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, the mandatory protective provisions of the country you live in still apply to you. We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration body.

Questions about these terms? Write to us at hallo@fleissstern.de.

Last updated: September 2026